Members
Member?  Hi there!!
   Login here to access IEHA Unify, the full IEHA Library, Store discounts, and more!  Not yet a member? Join us now and find out more here...
International Executive Housekeepers Association
Can You Pass the Continuous Improvement Test?

Can You Pass the Continuous Improvement Test?

Quiz

Enter your contact information.

(Your information will only be used for this purpose and will not be used for any other purpose.)

 
 
  1. Quality has been defined as anything the following person or group says it is:

  2. Innovation and continuous improvement are two ways of improving quality:

  3. W. Edwards Deming identified 14 points of managing for quality. Which of the following is not one of them:

  4. Benchmarking is:

  5. W. Edwards Deming believed:

  6. In a company with a continuous improvement program, statistical process control should be the first training priority:

  7. Management commitment was one of this man's steps to zero defects:

  8. Which of the following is usually cited as a benefit of training and development:

  9. Empowering employees means to:

  10. In continuous improvement quality systems, the organization values: